Job Description

Watch Service Technician - Al Futtaim - Dubai, UAE
Position Overview
This Watch Service Technician role at Al Futtaim in Dubai focuses on delivering high-quality repairs and after-sales services for watches and clocks. The position supports customer satisfaction and revenue by ensuring precise technical repairs, accuracy in diagnostics, and adherence to service standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Technician
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Perform professional, technical repairs on watches and clocks
• Conduct authenticity checks and provide repair estimates
• Meet daily and monthly service targets as assigned
• Verify completed repairs through quality control checks
• Consolidate and escalate recurring technical issues
• Maintain and update technical documentation and service records
• Support after-sales service by delivering efficient turnaround times
• Ensure customer satisfaction through accurate and reliable repair work

Ideal Profile

• Team-oriented professional with confidence and accountability
• Strong attention to detail and precision in technical tasks
• Ability to handle complexity and prioritize workloads
• Focused on meeting service KPIs and improving repair quality
• Customer-first mindset with willingness to support sales and service teams

Skills Set

• Watch repair and diagnostics
• Quality control and inspection
• Timepiece authenticity verification
• Technical reporting and documentation
• After-sales service support
• Customer handling and communication
• Problem-solving and initiative
• Precision and fine motor skills

What Qualifies You for the Role

• High school certificate
• 3-4 years of experience as a watch service technician
• Strong understanding of watch mechanisms and repair techniques
• Ability to diagnose issues, perform repairs, and verify workmanship
• Competence in managing service documentation
• Motivated, reliable, and aligned with service excellence standards

Why Join Us

• Chance to work with premium watch brands within Al Futtaim's retail network
• Grow your expertise in a structured after-sales environment
• Contribute directly to customer satisfaction and brand reputation
• Be part of a collaborative, quality-driven technical service team

About the Company
Al Futtaim Group is one of the UAE's most respected business groups, operating across automotive, retail, real estate, healthcare, and financial services. With partnerships spanning more than 200 global brands, the Group continues to grow through innovation, operational excellence, and customer-focused service delivery.
Job Title Watch Service Technician - Al Futtaim - Dubai, UAE
Watch Service Technician - Al Futtaim - Dubai, UAE
Position Overview
This Watch Service Technician role at Al Futtaim in Dubai focuses on delivering high-quality repairs and after-sales services for watches and clocks. The position supports customer satisfaction and revenue by ensuring precise technical repairs, accuracy in diagnostics, and adherence to service standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Technician
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Perform professional, technical repairs on watches and clocks
• Conduct authenticity checks and provide repair estimates
• Meet daily and monthly service targets as assigned
• Verify completed repairs through quality control checks
• Consolidate and escalate recurring technical issues
• Maintain and update technical documentation and service records
• Support after-sales service by delivering efficient turnaround times
• Ensure customer satisfaction through accurate and reliable repair work

Ideal Profile

• Team-oriented professional with confidence and accountability
• Strong attention to detail and precision in technical tasks
• Ability to handle complexity and prioritize workloads
• Focused on meeting service KPIs and improving repair quality
• Customer-first mindset with willingness to support sales and service teams

Skills Set

• Watch repair and diagnostics
• Quality control and inspection
• Timepiece authenticity verification
• Technical reporting and documentation
• After-sales service support
• Customer handling and communication
• Problem-solving and initiative
• Precision and fine motor skills

What Qualifies You for the Role

• High school certificate
• 3-4 years of experience as a watch service technician
• Strong understanding of watch mechanisms and repair techniques
• Ability to diagnose issues, perform repairs, and verify workmanship
• Competence in managing service documentation
• Motivated, reliable, and aligned with service excellence standards

Why Join Us

• Chance to work with premium watch brands within Al Futtaim's retail network
• Grow your expertise in a structured after-sales environment
• Contribute directly to customer satisfaction and brand reputation
• Be part of a collaborative, quality-driven technical service team

About the Company
Al Futtaim Group is one of the UAE's most respected business groups, operating across automotive, retail, real estate, healthcare, and financial services. With partnerships spanning more than 200 global brands, the Group continues to grow through innovation, operational excellence, and customer-focused service delivery.
Post Details
Job Start Date
Salary from 5000.00
Salary to 7000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required