Job Description

We are looking a Waitress/Sales Associate for Cake & Coffee Shop in Sharjah Branch. Candidates with Min 2 years retail F&B\HORECA experience, min 2 years cashiering experience & can join immediately apply with their updated CV. Duties & Responsibilities:

• Welcomes customers by greeting them; offering them assistance.

• Directs customers by escorting them to racks and counters; suggesting items.

• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Handling all the cash transaction of an organization
• Receive payment by cash, credit card, etc.
• Checking daily cash accounts
• Guiding and solving queries of customer
• Providing training and assistance to new joined cashier
• Provide highest level of customer service to every customer and improve it;
• Take gently Customer' orders over the phone and at the counter;
• Suggest to Customers products selection in stores;
• Suggest to Customers in selecting decorated cakes design and suggest the best one;
• Promote to Customer new products & samples;
• Manage difficult situations with Customer in absence of supervisor;
• Identify customer needs & problems and manage to address them;
• Ensure best merchandise display for Customer with arrangement and price tags;

• Retain knowledge and explanation of all bakery & pastry products sold in the bakery;
• Package carefully products in special envelopes & boxes;
• Count and store received bakery and pastry products & items as needed;
• Write messages on cakes;
• Report to supervisor for products imperfections or hazards;
• Follow the chiller temperature and fill in a form
• Properly use store equipment such as label machine, chillers, coffee machine, oven, dishwasher, laptops, POS and upkeep it (change tapes and ribbons, etc.);
• Follow safe food handling guidelines. Keep work area sanitary and clean;
• Ensure effective coordination with other departments;
• Identify store needs & place product orders to central kitchen;
• Minimize time & improve quality to take customers' orders;
• Keeping the store tidy and clean, this includes hovering and mopping.
• To carry heavy loads such as Thermos boxes with the products that's why male candidate must preferred

Requirements: Age: 20-35 yr. Male candidate who is Active & Energetic Person, Customers-Oriented School diploma or equivalent; Bachelor Degree is preferred for Cashier. Friendly and engaging personality. Excellent verbal and written English communication skills. Minimum 2 years retail or customer service experience. Familiar with software such as Microsoft Word, Excel. Must be able to work overtime (rarely), including weekends, and special events when needed. Well-organized, detail-oriented and able to multi-task. Able to work as part of a sales team. Fast-learning and properly following the processes and guidelines. Ability to work as part of a team and independently without supervision; Ability to make customer-oriented and cost-effective decisions, take responsibility; Job Type: Full-time Salary: AED2,500.00 - AED3,000.00 per month