Job Description

Responsibilities & Duties

• Serves customers as per company customer service "Steps and Standards"
• Participates in daily team briefing goals, achievement, and areas of concern.
• Responds to assigned daily/weekly goals as directed by the Assistant Store
• Manager/Supervisor

Identify food orders in a timely manner when ready and efficiently serve food or beverages to guests at tables in a timely manner. Clear dishes from tables and other necessary areas to ensure high quality customer service and hygiene standards. Check with guests to ensure that they are enjoying their meals; take initiative to correct any problems. Inform the Restaurant Supervisor or the Manager for assistance in resolution as needed. Develop interpersonal relationships with guests and greet all guests with enthusiasm and friendliness.

• Answer customer questions about food, beverages, and any other areas accurately and in a friendly manner.
• Set up station according to restaurant guidelines.

Prepare tables for meals, including setting up items such as tableware, condiments, glassware etc. Stock service areas and side stations with supplies such as coffee, beverages, condiments, tableware, disposables, etc.

• Always arrive at scheduled time and dressed in required uniform.
• Provide the highest level of service in accordance with company standards.
• Follow checklists and standard operating procedures.
• Maintain a safe, clean, organized, and stocked work area.

Prepare work area for opening, mid-shift, or closing in accordance with company standards. Responsible for cleaning up assigned areas of the restaurant during opening and/or closing times.

• Perform other duties as assigned by the Supervisor and ASM

Academic & Trades Qualifications Minimum basic food hygiene, presentable and ability to understand basic report Education Requirements
Minimum High School Level / 12th Grade Pass/ Any business-related diploma or certification Working Experience & Skills Minimum 1.5 years working hospitality or F&B. Minimum 1 year of being Server/Waiter on high volume signature cafe Oral fluency in English, ability to read English Job Type: Full-time Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• waitress: 1 year (Preferred)