Job Description

\xe2\x80\x9cThe world is yours with Meli\xc3\xa1\xe2\x80\x9d

Joining Meli\xc3\xa1 is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? \xf0\x9f\x98\x89\xf0\x9f\x8c\x9f

Because belonging to the great Meli\xc3\xa1 family is being VIP

You will enjoy My Meli\xc3\xa1Rewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the My Meli\xc3\xa1Benefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meli\xc3\xa1 as we are of you \xf0\x9f\x98\x89
  • Responsible for ensuring efficient service to the guest and taking care of them in most professional way.
To provide a courteous, professional, efficient and flexible service at all times, following ME Dubai Standards of Performance.

To anticipate the guest needs and comply with the requests promptly.

To provide genuine care and comfort to all the guests.

To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.

To carry out any other reasonable duties and responsibilities as assigned.

To undertake any reasonable tasks and secondary duties as assigned by the Manager and supervisor.

To perform opening and closing procedures established for the place of work as assigned.

To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.

To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.

To ensure that the place of work and surrounding area is kept clean and organized at all times.

To handle guest enquiries in a courteous and efficient manner.

Feedback received from the guest should be communicated to the line manager / Supervisor ASAP.

To establish a rapport with guests maintaining good customer relationship.

To monitor operating supplies and reduce spoilage and wastage.

To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.

To be able to assist manager in flyer drop offs and other marketing activities.

To be able to perform with uniformity and carry the standards of the outlet even for an outdoor activity that the hotel / restaurant is participating in.

To be able to upsell as per managers\' request

To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

At Meli\xc3\xa1 we are all VIP \xf0\x9f\x8c\x9f

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli\xc3\xa1 an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meli\xc3\xa1 an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

If you want to be \xe2\x80\x9cVery Inspiring People\xe2\x80\x9c, follow us on:

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Meli\xc3\xa1 Hotels International

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Job Detail

  • Job Id
    JD1592070
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned