Company Description Established as the Food & Beverage arm of Aban Investment in 2009, Prime Hospitality has successfully grown its presence in the UAE through franchising of carefully selected international brands. Our vision is to become a credible player in the fast growing casual dining and fast food market in the Middle East and North Africa region (MENA) by having a relevant brand portfolio through strong partnerships with brand owners. This will be achieved through a strong highly educated internationally experienced team with vast experience in operating the franchise model to the highest operating standards in terms of quality of products, customer service and marketing effectiveness.
Welcome & Greet customers.
Provide excellent customer services and customer satisfaction.
Make suggestions based on customer preferences
Present Menu\xe2\x80\x99s, Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff/ work as part of a team
Adhere to all relevant health department rules/regulations and Safety procedures
Practice cost-cutting measures
Handle Guest relations issues and inform a manager
Perform & closing procedures
Qualifications
2-3 years of experience as a waiter or waitress
Experience with developing a constructive working and interpersonal relationships with colleagues and customers
2-3 years of experience with a cash register and any ordering information system
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Active listening
Good physical condition
High school diploma; food safety training will be considered a plus
Additional Information Hotel Restaurant Management Graduate (or equivalent), University Graduate preferably Hotel Management. Minimum 2-3 years\xe2\x80\x99 experience as a waiter/waitress level in a high volume full service restaurant, preferably up-market franchise chain.
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