Job Description

She performs (hands on) the service activities in the outlet aiming for the highest possible customer satisfaction. Attends regular training sessions Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments. Ensures proper appearance (condition of uniforms) and grooming whilst on duty. Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours. Handles the guest greeting upon arrival and their seating through the hostess. Ensures that under no circumstances the entrance is left unattended. Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being. Makes herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge). Reports cleanliness and maintenance issues to the immediate Supervisor. Handles guest complaints as per instructions or consults the immediate Supervisor. Attends all regular departmental briefings and contributes to an open communication within the assigned team. Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses. Familiar with the company's internal policies and safety procedures Helps in other areas of the if the situation requires. To be responsible for cashier's house fund, and its safekeeping. To enter opening and closing check no. used in her shift in the Night Auditors logbook, and ensure that checks are used serially, and all the checks are accounted for. To printing and tally transaction list from credit card machines with physical check, and Micros reading EXPERIENCE 3 to 5 years of successful multi-unit leadership experience in full service environment Multi-national experience in the field of restaurants (UAE experience preferred) Job Types: Full-time, Permanent Salary: From AED2,700.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

• Waiter: 1 year (Preferred)