Job Description

We're looking for an Arabic speaker.

As a Waitress/Barista, you will play a crucial role in delivering excellent customer service by providing food and beverage orders to guests while ensuring a welcoming and efficient experience. You will also prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, in a fast-paced environment. A passion for customer service, coffee, and teamwork is essential.

Key Responsibilities:

Customer Service:

Greet customers warmly, take their orders, and ensure their needs are met in a timely manner. Provide a high standard of service while maintaining a friendly, approachable attitude. Address customer concerns or complaints promptly and professionally to ensure guest satisfaction. Educate customers on menu items, including coffee options, snacks, and specials.
Waitressing Duties:

Take food and beverage orders accurately and deliver them to the appropriate tables. Ensure customers are satisfied with their meals and drinks, offering refills or additional items when needed. Set and clear tables, ensuring cleanliness and readiness for the next guest. Handle cash transactions, process payments, and provide change when necessary.
Barista Duties:

Prepare a variety of coffee drinks (espresso, cappuccino, latte, etc.) and other beverages according to standard recipes and customer preferences. Operate coffee machines, grinders, and other equipment safely and efficiently. Maintain a clean and organized work station, ensuring equipment is well-maintained and stocked with necessary supplies. Follow health and safety standards when handling food and beverages.
Team Collaboration:

Work closely with kitchen staff, baristas, and other team members to ensure smooth service flow. Assist in maintaining cleanliness and organization of the dining area, restocking supplies as needed. Support other staff in tasks as needed, including opening/closing duties.

Qualifications:

Previous experience in customer service, preferably in a cafe or restaurant setting. Experience as a barista, with knowledge of coffee drinks and brewing methods, is a plus. Excellent communication skills and ability to interact with a variety of customers. Strong multitasking abilities and the ability to thrive in a fast-paced environment. Basic math skills for handling cash transactions. Ability to stand for extended periods and work in a physically demanding role.

Work Schedule:

Flexible hours, including weekends and holidays.

Benefits:

Health Insurance. Visa and ticket to home country. Tips from the Customers.
Job Type: Full-time

Application Deadline: 12/01/2025