We bring to you and your family an Arabian hospitality at its finest with an atmosphere of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor that you will find the best of both worlds, a luxury 5- star establishment standards and a canvas of true Arabian tradition.
The Position
To provide prompt and courteous F&B service to the Hotel\xe2\x80\x99s guests.
KEY ROLES & RESPONSIBILITIES
Read daily events, to acknowledge any VIP\xe2\x80\x99s arrivals.
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
Serve and clear food and beverage items in an unobtrusive and professional manner
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
Carry trays, bus and reset tables with linen, china, glass and silver
Ascertain guests\xe2\x80\x99 satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
Follow cash and credit card procedures according to the guidelines of the accounting department
Maintain a clean, neat and orderly restaurant throughout service
Polish silver, refill salt, pepper and sugar, creamers, etc
Ensure that work station is stocked with appropriate condiments at all times
Report any guest comments regarding food and beverage to manager
Conscientious handling and maintenance of operating equipment
Learn and adhere to safety, sanitation and hygiene policies
Maintain good working relationships with colleagues, and all other departments
Maintain complete knowledge of all F&B services, outlets and hotel services/features
Perform opening/closing side duties as assigned and set all tables according to standards
Report to manager any kinds of deviation from set standard and procedures
Ensure that all service and storage areas are kept safe and clean
Help minimize waste, neglect, breakages and mishandling of supplies and equipment
Carry out light cleaning and maintenance of the outlet
Assist other Food & Beverage Outlets in their operations during peak hours if needed
Qualifications
PERSONAL ATTRIBUTES
Average reading, writing and oral proficiency in the English language
Must be well presented and professionally groomed at all times
Able to account and handle cash effectively and efficiently
Good communication and customer contact skills; good problem resolution skills
Basic F&B product knowledge
Team player with strong interpersonal skills and attention to detail
QUALIFICATIONS
Secondary education
EXPERIENCE
Minimum 1-year food and beverage serving experience
Previous public contact and/or cashiering experience
Additional Information
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
What\xe2\x80\x99s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"