\xe2\x80\x9cThe world is yours with Meli\xc3\xa1\xe2\x80\x9d
Joining Meli\xc3\xa1 is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? \xf0\x9f\x98\x89\xf0\x9f\x8c\x9f
At MELI\xc3\x81 DESERT PALM MEMBER OF MELI\xc3\x81 COLLECTION, we use our initiative and always find the best way to solve a problem either for a guest or a colleague. We work as a team to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues with dignity and respect. We hold ourselves to the highest standards of honesty and integrity. And we are proud to represent our hotel and our country to the guests from all over the world.
We are looking for a WAITER / WAITRESS to join our team! #LI-MR1
MISSION
To serve the needs of the business, our guest and our colleagues by prompt and courteous service delivery as a Hospitality Ambassador for the hotel.
JOB SPECIFICATIONS
Must have at least 1-3 years\' experience
5 star hotel experience essential
High School Degree or Equivalent
Hands-on experience with cash register and ordering information system
Attentiveness and patience for customers
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Team spirit
Flexibility to work in shifts
FUNCTIONAL COMPETENCIES AND RESPONSIBILITIES:
To work as a team with colleagues in all department, to ensure timely service and a smooth running operation.
To understand and adhere to all hotel policies and Standard Operating Procedure with regard to guest service, how to run the operation, personal discipline and grooming.
Offer a consistently warm, professional welcome and farewell to guests and clients on their arrival at and departure from the catering area, maintaining impeccable posture and presentation at all times.
Have the bill ready when requested and strictly follow set procedures for collecting payment for restaurant bills, depending on the method of payment.
Check out with your Supervisor before leaving your station or floor.
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
To have a full knowledge of the service and facilities provided by the hotel in order to answer any questions the guests may have.
Follow all safety policies to ensure a safe work \xc3\xa1rea.
Follow all reasonable work related request made by a Supervisor or Manager which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel.
Maintain your station in accordance with the standard at all times.
Develop a complete knowledge of the menus.
Learn and correctly use the Point of Sale equipment and follow the procedures.
To maintain strict security measures when entering guest rooms to respect privacy right of our guest.
Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.
Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Carry out all instructions and tasks assigned by the position\'s immediate superior, as well as any other responsibilities as required by the role.
Because belonging to the great Meli\xc3\xa1 family is being VIP
You will enjoy My Meli\xc3\xa1Rewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My Meli\xc3\xa1Benefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meli\xc3\xa1 as we are of you \xf0\x9f\x98\x89
At Meli\xc3\xa1 we are all VIP \xf0\x9f\x8c\x9f
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli\xc3\xa1 an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meli\xc3\xa1 an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
If you want to be \xe2\x80\x9cVery Inspiring People\xe2\x80\x9c, follow us on: