is responsible for delivering excellent customer service by welcoming guests, taking accurate food and beverage orders, serving items efficiently, and ensuring a pleasant dining experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining high service standards.
Key Responsibilities:
Greet guests warmly and present menus
Take food and beverage orders accurately and relay them to the kitchen/bar
Serve food and drinks promptly and professionally
Ensure tables are clean, properly set, and guest areas are tidy at all times
Check on guests during their visit and respond to requests or concerns
Upsell menu items and promotions when appropriate
Handle bills and payments accurately (if required)
Follow hygiene, safety, and service standards at all times
Work closely with kitchen and service team to ensure smooth operations
Requirements & Skills:
Previous experience as a waiter/waitress is an advantage
Strong customer service and communication skills
Friendly, positive attitude and professional appearance
Ability to work under pressure and as part of a team
Basic knowledge of food, beverages, and service etiquette
Flexibility to work shifts, weekends, and holidays
Job Type: Full-time
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