Job Description

Posting Title: Waiters/Waitresses
Industry: Hospitality
Salary: AED 1,200 + Accommodation + Visa + Medical
Work Experience: 1-3 years
No. of Positions: 10
Summary:
We are seeking a ten dynamic and customer-focused Waiters/Waitresses for one of our vibrant hospitality client based in Al Ain. This role is essential to delivering exceptional guest experiences by providing prompt, courteous, and personalized service across dining areas. The ideal candidate will possess strong interpersonal skills, a professional and a passion for hospitality. As a key member of our front-of-house team, you will contribute to creating memorable dining experiences that reflect our commitment to excellence, consistency, and guest satisfaction. This position offers a stable, supportive work environment with comprehensive benefits, including accommodation, visa sponsorship, and medical coverage, making it an ideal opportunity for those looking to grow their career in the hospitality sector.
Responsibilities:

• Greet guests warmly and escort them to their tables with professionalism and courtesy.

• Present menus, provide detailed food and beverage recommendations, and take accurate orders using POS systems.

• Serve food and beverages promptly and efficiently while maintaining high standards of presentation and hygiene.

• Monitor guest needs throughout the meal, ensuring timely refills, replacements, and prompt resolution of any requests.

• Handle cash, card, and digital payments with accuracy, ensuring all transactions are processed securely and recorded correctly.

• Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.

• Collaborate with kitchen and bar staff to ensure timely food delivery and address any service discrepancies.

• Adhere to health, safety, and hygiene regulations at all times, including proper handling of food and service equipment.

• Contribute to team meetings and feedback sessions to support continuous service improvement.

• Uphold brand standards and company values in all guest interactions and daily operations.

Requirements

• 1-3 years of proven experience as a Waiter/Waitress in a restaurant, hotel, or similar hospitality setting.

• Strong knowledge of food and beverage service procedures, including handling of beverages, tableside service, and order accuracy.

• Proficiency in using POS systems and basic cash handling procedures.

• Excellent communication, interpersonal, and customer service skills with a positive, professional attitude.

• Ability to work efficiently in a fast-paced, high-volume environment with attention to detail.

• Physical stamina to stand for extended periods and lift moderate weights (e.g., trays, beverage containers).

• Fluency in Arabic and English (written and spoken) is preferred.

• Valid work visa and eligibility to work in the UAE (sponsorship provided for eligible candidates).

• Must meet the minimum age requirement of 18 years and possess a clean criminal record.

• Willingness to work flexible shifts, including evenings, weekends, and public holidays.

Benefits
Salary & Benefits:
AED 1200+ Accommodation + Visa + Medical

Skills Required