Job Description

Waiter / Waitress
Reports to: Restaurant Manager / Head Waiter
About the Role:
We are looking for friendly and efficient Waiters/Waitresses to provide excellent service to our guests. You are the primary point of contact for diners, ensuring they have a pleasant and memorable experience from start to finish. A positive attitude and strong teamwork are essential for this role.
Key Responsibilities:

• Guest Service: Greet guests, present menus, take accurate food and drink orders, and serve meals and beverages in a timely manner.
• Menu Knowledge: Have an in-depth understanding of the menu, including ingredients, preparation methods, and potential allergens, to answer guest questions and make recommendations.
• Order Management: Relay orders to the kitchen and bar accurately using the POS system.
• Table Maintenance: Check in with guests to ensure satisfaction, clear tables, and maintain a clean and organized dining area.
• Billing: Prepare and present checks to guests, process payments, and handle cash and card transactions accurately.
• Teamwork: Collaborate effectively with the kitchen and bar staff to ensure smooth service.

Qualifications & Skills:

• Previous experience as a Waiter/Waitress in a fast-paced restaurant.
• Excellent communication and customer service skills.
• Ability to stand and walk for extended periods and carry trays.
• Positive, team-oriented attitude.
• Basic math skills for handling bills.
• Attention to detail and a professional appearance.

Skills Required