Job Description

Key Responsibilities

Greeting and Seating Guests

: Welcome customers upon arrival, escort them to their tables, and provide menus. Explain daily specials or promotions and answer initial questions about the restaurant or menu.

Taking Orders

: Listen carefully to customer orders, provide recommendations, and input orders accurately into the point-of-sale (POS) system. Relay any special dietary requirements or allergies to the kitchen.

Serving Food and Beverages

: Deliver food and drinks promptly and ensure that orders are accurate and meet presentation standards. Regularly check on tables to refill drinks and meet additional needs.

Ensuring Guest Satisfaction

: Monitor customer satisfaction throughout their meal, address complaints or issues gracefully, and provide solutions or escalate concerns to a manager when necessary.

Processing Payments

: Present the bill to guests, handle cash and credit card transactions accurately, and provide correct change or receipts.

Maintaining Cleanliness

: Keep the dining area clean and organized, including setting up, clearing, and resetting tables, as well as performing opening and closing duties.

Required Skills and Qualifications

Customer Service Skills

: Strong interpersonal skills to interact positively with guests and ensure a pleasant dining experience.

Multitasking Ability

: Capability to handle multiple tasks efficiently in a fast-paced environment.

Attention to Detail

: Ensure accuracy in taking orders and serving food.

Physical Stamina

: Ability to stand for long periods and carry heavy trays of food and drinks.

Teamwork

: Collaborate effectively with kitchen staff and other waitstaff to ensure smooth service.
Job Type: Full-time

Pay: From QAR1,800.00 per month