Job Description

As a Waiter / Waitress in a healthcare facility, you will be responsible for providing exceptional dining experiences to patients, visitors, and staff. Your primary role will be to ensure a pleasant and efficient dining service while adhering to hygiene and safety standards. You will play a vital role in promoting a positive and comfortable environment for those you serve.

Responsibilities:

Greet and welcome patients, visitors, and staff in a friendly and professional manner. Take food and beverage orders accurately and efficiently, considering dietary restrictions or special requests. Serve meals and beverages promptly and courteously, ensuring accuracy and proper portion control. Ensure tables are properly set with clean utensils, napkins, and condiments before each meal service. Maintained a clean and organized dining area, including wiping tables, sanitizing surfaces, and arranging furniture. Monitor and refill beverage stations, ensuring an adequate supply of drinks and disposables. Assist with the setup and breakdown of dining areas before and after meal services. Collaborate with kitchen staff and dietary personnel to ensure smooth coordination of food service operations. Communicate effectively with patients, visitors, and staff, providing information on menu options, specials, and any changes to meal services. Handle customer inquiries, concerns, and complaints professionally and promptly, seeking assistance when needed. Follow food safety and sanitation guidelineset adequatelys, including properly handling utensils, food, and equipment. Adhere to healthcare facility policies and regulations, including infection control and confidentiality protocols. Assist in maintaining accurate records, such as meal counts, inventory control, and customer feedback. Participate in training and professional development activities to enhance job knowledge and skills. Perform other related duties as assigned by the supervisor or manager.
Qualifications:

High school diploma or equivalent. Proven experience as a waitress or in customer service roles. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and accuracy. Basic knowledge of food safety and sanitation practices Ability to handle customer inquiries, concerns, and complaints professionally and effectively. Positive attitude, a friendly demeanor, and a commitment to exceptional customer service. Flexibility to work various shifts, including evenings, weekends, and holidays.
Job Type: Full-time