Job Description

We are seeking a friendly, energetic, and professional Waiter/Waitress to join our team. The Waiter/Waitress will be responsible for delivering excellent customer service, taking orders, serving food and beverages, and ensuring guests have an exceptional dining experience.

Key Responsibilities:

Guest Service:

Greet customers warmly and escort them to their tables. Present menus, answer questions, and provide recommendations based on customer preferences. Take food and beverage orders accurately and relay them to the kitchen/bar staff. Serve food and drinks efficiently, ensuring timely service. Address guest requests, inquiries, and complaints in a professional and polite manner.

Order Management:

Ensure orders are delivered correctly and promptly. Monitor tables to ensure guests are satisfied and refill beverages when necessary. Process billing accurately and handle cash or card payments.

Table Maintenance:

Set up tables with appropriate tableware, linens, and accessories. Clear and clean tables promptly after guests have left. Maintain cleanliness and hygiene of the dining area.

Team Collaboration:

Work closely with kitchen staff, bartenders, and fellow waitstaff to ensure smooth operations. Follow instructions from supervisors and assist colleagues when needed.

General Duties:

Maintain knowledge of the menu, daily specials, and promotions. Adhere to all health and safety regulations. Uphold the restaurant's standards of cleanliness, professionalism, and customer service.

Requirements:

Previous experience as a Waiter/Waitress or in the hospitality industry is preferred but not mandatory. Strong communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Friendly, energetic, and customer-focused attitude. Ability to work flexible hours, including weekends, evenings, and holidays. Physical ability to stand for long hours and lift trays when required.
Job Type: Full-time

Pay: AED1,200.00 - AED1,500.00 per month

Experience:

* server: 2 years (Required)