Job Description

Responsibilities:

- Customer Service: Greet and seat customers promptly, present menus, and answer questions regarding menu items, specials, and beverages.

- Order Taking: Accurately take customer orders, input them into the POS system, and relay them to the kitchen staff.

- Serving: Deliver food and beverages to customers in a timely manner, ensuring that all orders are correct and meet the cafe's standards.

- Table Management: Monitor tables to anticipate customer needs, provide refills, clear finished dishes, and reset tables for the next guests.

- Sales: Upsell additional products and menu items to enhance the customer experience and increase sales.

- Cleanliness: Maintain a clean and organized work environment, including the dining area, service stations, and restrooms. Follow all health and safety regulations.

- Team Collaboration: Work closely with kitchen staff, baristas, and other team members to ensure efficient and smooth service.

- Cash Handling: Process payments, handle cash and credit transactions, and balance the cash register at the end of the shift.

- Problem Resolution: Address customer complaints and concerns promptly and professionally, escalating issues to the manager when necessary.

# Requirements:

- Experience: Previous experience as a waiter/waitress in a high-volume cafe or restaurant is preferred.

- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, strong multitasking abilities, and a keen attention to detail.

- Physical Demands: Ability to stand, walk, and carry trays for extended periods. Must be able to lift up to 25 pounds.

- Appearance: Professional appearance and adherence to the cafe's dress code.

- Availability: Flexible schedule, including weekends and holidays.

# Benefits:

- Competitive hourly wage plus tips

- Opportunities for advancement

- Employee discounts on food and beverages

- Training and development programs

- Friendly and supportive work environment

# How to Apply:

Please send your resume and a brief cover letter to or drop it off in person at como . We look forward to meeting you!

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED1,800.00 - AED2,000.00 per month

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