Job Description

Can join immediately and should have UAE experience F&B industry. Preferable having own visa.

DUTIES AND RESPONSIBILITIES:

Welcome, greet and smile to customers when entering or leaving establishment Strictly adhere to the Sales Pitch and procedure established by the company. Answers "call" orders, record and ensure the items were delivered accordingly. Pleasantly deal with customers to ensure satisfaction Maintain high standard of hygiene and personal grooming according to the company's operations manual and UAE health regulations Preparing and serving beverages, ranging from simple to elaborate ones Must be aware of trends and other techniques for preparing beverages Preparing and serving food items as required Serve the ordered food of the customer on a hygienic and friendly manner. Answering customers' questions about menu choices Make sales referrals, cross-sell products and introduce new ones Promoting and recommending menu options to customers Bag, box or wrap packages carefully. Taking payment from customers To operate the POS, ensure that cash collected and given and change are correct. Handle cash, credit or check transactions with customers Issue correct change, receipts, refunds, or tickets Redeem stamps and coupons (if any) Separate, count and reconcile the money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change Keep reports of transactions Perform responsibility of Waiter / Dining Crew when needed. Process returns and check to see if items are damaged Set up counters and restock counters for serving purposes. Record and maintain stocks and stock inventory. Order items needed to replenish supplies and keep a list of inventory updated Maintain the sanitation and cleanliness of the counter/service area Assist in washing of glass and other utensils, as necessary, and the proper storage of these items after cleaning. Reports any equipment for repairs. Collect and maintain database and leads of customers. Reports to immediate superior problems, issues and concern related to operations. Resolve customer complaints, guide them and provide relevant information Handle customer complaints as per job knowledge and address it to supervisor and/or manager Perform any other duties as directed by the owner or the owner's representative.
Job Types: Full-time, Permanent, Temporary, Contract
Contract length: 24 months

Experience:

* Waiter: 2 years (Preferred)