Job Description

VIP Services, Agent
(807) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn. Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion. About The Role
Are you an outgoing person who enjoys interacting with guests to understand their needs and deliver services that match them? Are you passionate and driven to extraordinary service experience? If your DNA is serving people, with genuine hospitality then Atlantis Dubai would like to partner with you! As a Host/Hostess, you will be responsible for assigned VIP guests, anticipating their preferences and needs throughout their stay. Ensure all guest preferences and requests are noted and communicated to the rest of the team, ensuring all colleagues can carry out personalized service. Anticipate guest needs throughout the day and perform food and beverage service as required inside the respective suites and other areas. Assist the guest with their belongings and luggage. Ensure guest preferred newspapers and magazines are prepared timely daily. Attend to all departure services required, transportation schedule, flight confirmation, next destination assistance. About You
Host/Hostess must demonstrate a clear passion for customer service and willingness to learn various areas of resort operations. While serving our guests and delivering excellent customer service skills you will interact and make connections with a diverse number of people from various backgrounds. Due to our guest's demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers. The ideal candidate will demonstrate an exceptional understanding of VIP Services with a Food & Beverage Background. You will have the ability to handle sensitive information with a high level of discretion and be highly motivated. Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Job Type: Full-time