Job Description

Vehicle Registration Services Manager - Roads and Transport Authority (RTA) - Dubai, UAE
Position Overview
The Roads and Transport Authority (RTA) in Dubai is seeking a Vehicle Registration Services Manager to lead initiatives aimed at enhancing and digitizing vehicle licensing and registration services. The role focuses on identifying challenges, coordinating process improvements, and ensuring compliance with government directives. The successful candidate will oversee project management, digital adoption, governance, and benchmarking to align vehicle registration services with best practices and strategic goals.
Location: UAE
Location: Dubai
Industry: Government Administration
Function: Program Management
Salary: 28000-32000 monthly (Market estimated)
Gender: Any
Candidate Nationality: UAE Nationals Only
Candidate Preferred Location: Any
Job Type: Full-time
Core Duties

• Identify obstacles and challenges affecting vehicle licensing and registration service development
• Design and coordinate tests and experiments to enhance vehicle registration services
• Develop and monitor improvement plans, including implementation dates and progress reports
• Contribute to project management plans for customer journey enhancements within licensing services
• Coordinate with government entities and internal departments to achieve performance indicators
• Prepare and submit comprehensive reports to senior management on service improvement initiatives
• Ensure compliance with RTA policies, regulations, and government standards
• Implement recommendations to strengthen digital transformation in licensing services
• Study and analyze current service plans and propose improvements to processes and information flow
• Conduct benchmarking to measure progress against digital transformation goals
• Oversee achievement of digital adoption indicators in vehicle registration services
• Apply governance standards to licensing services and ensure accountability in operations
• Monitor the impact of improvements across all customer service delivery channels

Candidate Requirements

• Bachelor's degree in Business Administration, Civil Engineering, or related field
• Minimum 8 years of professional experience in licensing, service development, or related areas
• Strong background in project management and digital transformation initiatives
• Proven ability to coordinate with multiple stakeholders and ensure compliance with policies
• Excellent analytical, problem-solving, and organizational skills
• Strong communication and reporting abilities to interact with senior management and external entities
• UAE Nationals only

Why Join Us

• Competitive salary package with government benefits
• Comprehensive medical and retirement coverage as per UAE Labour Law
• Opportunities to lead key service development and digital transformation projects
• Professional growth and leadership opportunities in Dubai's public sector
• Contribute to improving customer experiences and modernizing licensing services

About the Company
The Roads and Transport Authority (RTA) is Dubai's government body responsible for roads, licensing, and public transport systems. Since 2005, RTA has led innovative projects in transport, digital services, and smart mobility. A career at RTA provides professionals with the chance to contribute to Dubai's transformation into a global leader in infrastructure and customer-focused government services.
Job Title Vehicle Registration Services Manager - Roads and Transport Authority (RTA) - Dubai, UAE
Vehicle Registration Services Manager - Roads and Transport Authority (RTA) - Dubai, UAE
Position Overview
The Roads and Transport Authority (RTA) in Dubai is seeking a Vehicle Registration Services Manager to lead initiatives aimed at enhancing and digitizing vehicle licensing and registration services. The role focuses on identifying challenges, coordinating process improvements, and ensuring compliance with government directives. The successful candidate will oversee project management, digital adoption, governance, and benchmarking to align vehicle registration services with best practices and strategic goals.
Location: UAE
Location: Dubai
Industry: Government Administration
Function: Program Management
Salary: 28000-32000 monthly (Market estimated)
Gender: Any
Candidate Nationality: UAE Nationals Only
Candidate Preferred Location: Any
Job Type: Full-time
Core Duties

• Identify obstacles and challenges affecting vehicle licensing and registration service development
• Design and coordinate tests and experiments to enhance vehicle registration services
• Develop and monitor improvement plans, including implementation dates and progress reports
• Contribute to project management plans for customer journey enhancements within licensing services
• Coordinate with government entities and internal departments to achieve performance indicators
• Prepare and submit comprehensive reports to senior management on service improvement initiatives
• Ensure compliance with RTA policies, regulations, and government standards
• Implement recommendations to strengthen digital transformation in licensing services
• Study and analyze current service plans and propose improvements to processes and information flow
• Conduct benchmarking to measure progress against digital transformation goals
• Oversee achievement of digital adoption indicators in vehicle registration services
• Apply governance standards to licensing services and ensure accountability in operations
• Monitor the impact of improvements across all customer service delivery channels

Candidate Requirements

• Bachelor's degree in Business Administration, Civil Engineering, or related field
• Minimum 8 years of professional experience in licensing, service development, or related areas
• Strong background in project management and digital transformation initiatives
• Proven ability to coordinate with multiple stakeholders and ensure compliance with policies
• Excellent analytical, problem-solving, and organizational skills
• Strong communication and reporting abilities to interact with senior management and external entities
• UAE Nationals only

Why Join Us

• Competitive salary package with government benefits
• Comprehensive medical and retirement coverage as per UAE Labour Law
• Opportunities to lead key service development and digital transformation projects
• Professional growth and leadership opportunities in Dubai's public sector
• Contribute to improving customer experiences and modernizing licensing services

About the Company
The Roads and Transport Authority (RTA) is Dubai's government body responsible for roads, licensing, and public transport systems. Since 2005, RTA has led innovative projects in transport, digital services, and smart mobility. A career at RTA provides professionals with the chance to contribute to Dubai's transformation into a global leader in infrastructure and customer-focused government services.
Post Details
Job Start Date
Salary from 28000.00
Salary to 32000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required