Job Description

Job title
UX Lead (Design QA Specialist - Qatarization)
Ref #
216488
Location
Qatar - Doha
Job family
Corporate & Commercial
Closing date: 26-Aug-2025

About the role

Qatar Airways is seeking a Design QA Specialist to join our Enterprise UX team within IT, ensuring that digital products meet the highest standards of usability, accessibility, and visual consistency. This role plays a critical part in maintaining design excellence by conducting UI/UX reviews, usability testing, and design quality assessments before digital experiences go live. You will work closely with cross-functional teams, ensuring that all enterprise applications, customer-facing platforms, and internal digital tools align with Qatar Airways' UX best practices and brand identity.



As a guardian of design quality, you will bridge the gap between design and development, ensuring that visual designs are accurately translated into the final product and that no usability gaps impact the user experience.

Key Responsibilities

Conduct end-to-end UI/UX audits, ensuring adherence to the design system, accessibility (WCAG), and usability best practices. Validate visual consistency, typography, color usage, interaction behaviors, and responsiveness across different screen sizes, platforms, and devices. Perform pre-launch UI checklist reviews to identify design inconsistencies, usability issues, and accessibility gaps. Ensure that all UI components, interactive elements, and animations behave as intended. Work closely with UX designers, UI specialists, front-end developers, and product managers to ensure that designs are properly implemented. Collaborate with the Head of UX CoE to standardize and enforce design QA processes across all enterprise applications. Serve as a design gatekeeper for UI deliverables before they reach production. Validate WCAG 2.1 AA compliance, ensuring that digital experiences are accessible for all users, including those with disabilities. Conduct heuristic evaluations and usability audits to identify areas for improvement. Maintain UX QA documentation, checklists, and design review reports to track issues and improvements. Identify and implement process enhancements to improve design review efficiency.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.


Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.


Together, everything is possible

Qualifications

About You

Bachelor's degree of Computer Science, IT, Design, or similar, and a minimum of 2 years experience is required. Expertise in UX/UI design principles, usability heuristics, and quality assurance processes. Good understanding of enterprise UX, design systems, and brand guidelines. Familiarity with Figma, Sketch, Adobe XD, and front-end development workflows. Knowledge of accessibility standards (WCAG 2.1 AA) and usability testing methodologies. Ability to identify visual inconsistencies, interaction issues, and technical gaps in designs. Strong attention to detail, precision, and structured documentation. Excellent communication skills to articulate design feedback effectively.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.


So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.



So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=216488