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Role : Unit Coordinator
Role Purpose:
To Enhance support function to frontline Staff's by timely & error free processing of DSU Asset finance by abiding ADIB
Policies & Procedures.
Key Accountabilities of the role
? To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements ? To ensure all the applications are entered into the system are error free and as per policy. ? To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Don'ts polices. ? To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy. ? To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered. ? Maintain defined MIS as per business requirements ? Adhoc requests as per business requirement ? Identify and close process gaps to improve efficiency to ensure seamless customer experience. ? Adhere to ADIB policy/procedure. ? To attend assigned training for self-development
Specialist Skills / Technical Knowledge Required for this role:
? Broad knowledge of Retail Banking products & services ? Business Communication Skills ? MS Office ? Good Knowledge of UAE banking practices, regulations & risks. ? Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customer relationships.
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