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Job Overview
To ensure the highest standard of service excellence throughout the Premises/ Parks that are managed by the General services Department and in relation to Uniform & Laundry. To ensure a smooth but effective operation in relation to the Company Core Process; thus directly impacting on providing support to Colleagues. This function oversees the Uniform & Laundry Operation, the service delivery to Colleagues and the Maintenance and Inventory of Uniform stock and actively seeks for higher efficiencies within the Division. It is responsible for monitoring and controlling the efficient service delivery by the appointed Service Provider, for continuous development and implementation of process improvement through innovation and ownership. It ensures that the company receives the optimal service from vendors and Service Providers. It is responsible for inventory control and protection of company assets by ensuring any transactions are in compliance with Farah policies and interests. It monitors appropriate utilization of OS&E within the division to minimize damage, reduce waste and control expenses It also oversees the implementation of training, feedback and continuous development within the division. Personal performance must represent a high level of integrity and utilize the ability to resolve Colleagues' concerns with the ability to direct corrective action and implement preventive measures.
JOB SCOPE
General
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