Job Description

About Company:

Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen's mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The service is aimed at people who lead busy lives and need quick solutions for tasks that consume big chunks of their day.
Washmen operate in Dubai & Abu Dhabi and caters to more than 60,000 users. Washmen's offices in Dubai, Beirut & Istanbul are home to a steadily growing team of young professionals.

We're looking for a mid-to-senior UI/UX Designer who brings strong product thinking to complex physical operational challenges. You'll own the design for our internal operations and facility management systems, working across web-based dashboards and mobile applications that power the backbone of our business operations. This isn't a role for someone who just executes mock-ups. We need a designer who asks the right questions, understands operational workflows, and can independently drive discovery without the PM doing the thinking for you

Responsibilities:

- Design for web and mobile based- solutionsEnd-to-end design process: discovery, user research, interaction design, visual design, and design system contribution User flows and system states for complex operational workflows Close collaboration with Product Manager to translate business requirements into elegant solutions Contributing to and evolving our Figma component library and design system

Requirements

Product Thinking

Can independently define problems and propose solutions, not just execute briefs Asks clarifying questions and challenges assumptions with design rationale Understands user needs in operational contexts (internal tools, production workflows)

Design Craft

UI/UX Designer, Operations 4 years designing web-based applications and mobile products Portfolio demonstrating complex workflows, internal tools, or B2B systems Strong interaction design skills you think in flows and states, not just screens Experience with design systems and component libraries

Context & Collaboration

Can grasp operational complexity quickly (production workflows, logistics, internal operations) Comfortable working with engineering teams to translate designs into implementable specs Can conduct user research and synthesis independently Clear communicator who documents decisions and rationale

Tools

Expert in Figma (design and prototyping) Comfortable with design system thinking and component architecture Bonus: Experience with analytics tools (Mix Panel, Hex) or prototyping with code

What Makes You Stand Out

Experience designing for operations, logistics, or production management systems Background in B2B SaaS, internal tools, or enterprise software Understanding of technical constraints and engineering trade-offs Can facilitate design workshops and stakeholder alignment sessions

What We're Not Looking For

Designers who wait for detailed specs before starting Pure visual designers without product thinking People who need PMs to do all the discovery work Designers uncomfortable with ambiguity or complex operational domains

Our Stack

Design: Figma, Figma Make Product: JIRA, Notion, Mix Panel Platform: React Native (mobile), web-based internal tools

Location & Compensation

Dubai, UAE (on-site)
Competitive salary based on experience
Range of unique benefits on successful completion of probation

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.