Job Description

Overview:
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai's ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.
This role comes under our Inflight Dubai Umbrella and we are looking for a Certified Tunnel Instructor who will brief new trainee and pro-flyers combining safety instructions and efficient customer service to deliver high-quality indoor skydiving experiences, aiming to be both educational and enjoyable to participants of all skill levels. Responsibilities:

• Welcoming participants warmly and brief them before the session to ensure safety and effective learning.
• Conducting pre-flight briefings for guests, explaining safety procedures, body flight techniques, and equipment usage.
• Providing hands-on instruction and coaching to individuals and groups, both beginners and advanced flyers.
• Responsible of creating a supportive and enjoyable learning atmosphere, encourage participants to challenge themselves and progress, and ensure that each session meets the individual goals and expectations of the flyer.
• Well assist international coaches during bootcamps/private sessions, making sure safety with full responsibility as in hours Tunnel Instructor.
• Prioritize and uphold safety standards within the wind tunnel environment.
• Professionally trained to operate/drive the wind tunnel.
• Feedback and Progress Assessment during and after each flight session, to help participants improve their skills.
• Assistance and upselling of time and merchandise to customers.
• Maintaining tunnel operation and discipline.
• Monitoring and supervising guests during flight sessions to ensure safety protocols are followed.
• Performing demonstration flights to showcase proper techniques and maneuvers.
• Assisting in the maintenance and upkeep of the wind tunnel and related equipment.
• Upholding customer service standards by engaging with guests, answering questions, and ensuring a positive experience.
• Conducting debriefings after flights to provide feedback and encouragement to flyers.
• Participating in continuous training and professional development to enhance instructional skills and maintain IBA certification.

Qualifications:
Preferred Educational Qualifications and Professional Certifications

• IBA Instructor
• Bachelor's degree in a relevant field such as data science, computer science, information systems is required.

Experience

• A minimum of 3 years of relevant experience

For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/
Note
Due to a high influx of profiles, only shortlisted candidates will be contacted

Skills Required