Travel Desk Executive

Dubai, United Arab Emirates

Desert Gate

1 Current Job Openings

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Job Description

The Role

Knowledgeable of all the aspects of the excursions program with relation to the tours sold on board. \xe2\x80\xa2 The overall responsibility is the day operation of the Sales program. \xe2\x80\xa2 Sell tours to guests, generating revenue for the company. \xe2\x80\xa2 Provide information to guests on tours available to promote tour sales. \xe2\x80\xa2 Assist guests with questions relating to excursions and offer assistance with any special requests. \xe2\x80\xa2 Ensure that the monthly sales target has been achieved. \xe2\x80\xa2 Sending by daily basis sales report \xe2\x80\xa2 Entering all the bookings made at the same time. \xe2\x80\xa2 Following up with the finance department regarding the cash payment. In this job you would need to have a pleasant and friendly manner, and a good general knowledge of our product and services.

Requirements

Experience in customer services roles in the Destination Management / Travel and Tourism Industry. \xe2\x80\xa2 Good product knowledge \xe2\x80\xa2 Should have excellent selling and promotional skills. \xe2\x80\xa2 Handling the overall operation of the sales programs \xe2\x80\xa2 Ability to thrive in a team environment \xe2\x80\xa2 Resilient and flexible approach with the ability to respond to customer and company needs \xe2\x80\xa2 Candidate must have tri-lingual (English/Russian/German language) or (English/Spanish /Czech) + any other Language. \xe2\x80\xa2 Driving License holder is an advantage

About the company
An organization built on professionalism, extensive experience and guest-centricity, Desert Gate was a long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged Premium DMC, serving the seven emirates of the UAE, Oman and its newest destination - The Maldives. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests. A solid financial base complemented with a well-proven, reliable top management boasting of 75 years of combined experience in the travel industry, Desert Gate envisions to become the number one Luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are connected culturally to its home market. Desert Gate is part of the MTS Globe group and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions and superior in-resort service levels. Desert Gate combines the very best of a traditional DMC with avant-garde technology and connectivity.

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