, you will be responsible for promoting and booking travel-related services, including local tours, activities, and transportation. Your role is to enhance the guest experience by offering insightful recommendations, seamless travel coordination, and high-quality customer service aligned with both the hotel's and One Life Tourism's standards.
Key Responsibilities:
Guest Engagement & Sales:
Actively approach and engage guests to understand their travel needs and interests.
Promote and sell tours, excursions, and experiences offered by One Life Tourism.
Upsell premium travel services while ensuring guest satisfaction.
Travel Arrangement & Booking:
Coordinate bookings for local transportation, day trips, sightseeing tours, and intercity travel.
Provide clear itineraries and assist with confirmations, payments, and follow-ups.
Ensure smooth execution of bookings in collaboration with One Life Tourism's operations team.
Customer Service:
Serve as the point of contact for guests regarding all travel-related queries.
Handle changes, cancellations, or concerns with a service-first approach.
Gather and respond to guest feedback to improve offerings.
Reporting & Coordination:
Maintain accurate records of inquiries, bookings, and payments.
Report daily sales and guest feedback to the One Life Tourism supervisor.
Liaise with hotel staff to ensure a consistent guest experience.
Knowledge & Representation:
Stay updated on local attractions, tour packages, weather conditions, and cultural events.
Represent One Life Tourism professionally while working seamlessly within the hotel environment.
Job Type: Full-time
Pay: AED2,000.00 - AED3,000.00 per month
Language:
English (Required)
Location:
Dubai (Required)
Expected Start Date: 09/06/2025
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