Learning & Development Responsibilities

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Creating training programmes that are aligned with the organisation’s objectives and having a strong understanding of what these are
• Design and deliver e-learning courses, workshops and other trainings
• Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess the success of development plans and help employees make the most of learning opportunities
• Track employee success and progress
• Help managers develop their team members through career pathing
• Working closely with various leaders across the organisation and having a full understanding of their units and training requirements
• Managing the development of the HR team from a training perspective
• Create a curriculum to facilitate strategic training based on the organization’s goals.
• Conducts department audits to ensure L&D standards are maintained
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training.

• Identifies training needs and training gaps in the organization. • Optimizes the training portfolio as specialized targeted courses are offered to managers and employees. • Prepares training manuals and training offers for employees and managers. • Evaluates the quality of training courses and implements improvements.

• Keep up to date of training trends, developments and best practices.
• Promote a training culture throughout the hotel, with the assistance of Departmental trainers and regular Train the Trainer programs

Other HR Responsibilities

• Typing letters, memorandum, reports, forms and all other communications.
• Assist in arranging appointment, meetings, and interviews.
• Administering inquiries, telephone calls and visitors.
• Processing incoming correspondence and maintaining a record of outgoing correspondence of the Department.
• Assist in updating all staff personnel files on a regular basis.
• Assist in maintaining the tracking of leaves, PHs and extra hours.
• Assist in preparing and processing attendance and payroll.
• Keeping all the files: active and leavers file safe and secure.
• Assist the PRO for visa related matter.
• Assist in arranging transport for new recruits, visa medical and other staff-related issues.
• Updating staff list and manning on regular basis.
• Assisting in the Staff Birthday Celebration, Employee of the Month and Town Hall Presentation.
• Liaising with all suppliers concerning staff welfare and development: catering, transportation, accommodation maintenance, first aid, etc.
• Assist in preparing and organizing all Sports and Social Activities that the department has for the staff.
• Assist in sending regret letters to unsuccessful candidates and sending offer letter to successful ones.
• Assist in preparing petty cash for the employee of the Month Winners, Visa cancellations fees, etc.
• Updating the Staff Notice Board on regular basis.
• Assist in coordinating with travel agency for the flight bookings of staff.
• Assist in creating vacation settlement for staff who are going on vacation.
• Coordinating with all the staff for different requests: engineering, salary certificates, etc.
• Making sure that all HR business and colleague personal information is kept strictly confidential.
• Assist in controlling on daily basis the staff attendance log.
• Keeping all the legal documents valid and assuring all the legal documents are renewed on time.
• Assist in organizing and supervising Melia Talk, minutes of meetings and follow up.
• Assist with the recruitment of new staff members.
• Inductions of new staff members.

• Assist in creating and supporting the HR Department with team building activities. • Being open and approachable to colleagues at any time and offer advice on personal or job-related issues to help the employee make the best decision.

• Perform other related duties as required.

Skills Required