highly organized and client-focused Training Coordinator / Sales Coordinator
to manage daily operations of the training department and support business growth through exceptional customer service and sales coordination. The ideal candidate must have
previous experience in a training institute
and strong skills in
client communication, coordination, and follow-up
.
Key Responsibilities:
Training Coordination:
Coordinate and schedule
corporate and individual training programs
.
Liaise with
trainers, clients, and delegates
to ensure smooth course delivery.
Manage
course registrations, confirmations, attendance, and feedback collection
.
Ensure all
training materials, certificates, and logistics
are prepared prior to sessions.
Maintain and update the
training calendar, trainer database, and course tracker
.
Handle
inquiries, quotations, and training proposals
promptly and professionally.
Prepare
reports and analytics
on training performance and attendance.
Sales Coordination:
Support the sales team in
generating leads and following up with corporate clients
.
Prepare and send
commercial proposals, agreements, and training offers
.
Manage
client communication, documentation, and renewal follow-ups
.
Assist in maintaining
CRM records, sales pipeline, and client database
.
Work closely with marketing to support
campaigns, events, and client presentations
.
Ensure
timely invoicing and payment follow-up
for completed training programs.
Maintain
excellent relationships with existing clients
and identify cross-selling opportunities.
Qualifications & Experience:
Bachelor's degree in
Business Administration, HR, or related field
.
Minimum
3-5 years of experience
as a
Training Coordinator or Sales Coordinator
in a
training institute or corporate learning environment
(mandatory).
Strong understanding of
training operations, course logistics, and client coordination
.
Proven experience in
dealing directly with clients, handling inquiries, and managing end-to-end training projects
.
Excellent
communication and interpersonal skills
(English fluency required; Arabic is an advantage).
Proficiency in
MS Office (Excel, Word, PowerPoint)
and CRM systems.
Strong
organizational, multitasking, and problem-solving skills
.
Professional appearance and positive, client-oriented attitude.
Key Competencies:
Excellent coordination and follow-up abilities.
Strong client service and relationship management skills.
Detail-oriented, proactive, and able to work under pressure.
Team player with good business acumen.
Ability to prioritize and meet tight deadlines.
Job Type: Full-time
Pay: AED3,000.00 - AED4,500.00 per month
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