Job Description

Role description

The Training Coordinator supports the Trainer / Training Manager by planning, organizing, and overseeing the implementation of training programmes to ensure employees acquire the necessary skills and knowledge to perform their roles effectively.

Key duties

Plan, organise, and support the execution of training programmes in close coordination with the Trainer / Training Manager. Manage communication and scheduling for key training initiatives, including CAT Course, Post-CAT sessions, and product-specific training, ensuring all relevant stakeholders are informed and aligned. Manage logistics and multimedia setup for training delivery, ensuring seamless session execution. Administer employee registrations for industry certifications (e.g. DHA, CII) and maintain up-to-date records of training participation and qualifications. Manage the Nexus learning management system (Coursewebs), ensuring accuracy and accessibility of all content. Update and administer the health insurance testing programme, including annual rollout of test content, question banks, and study materials; maintain PHIR CPD compliance records. Design engaging, interactive training sessions using software tools, AI platforms, and e-learning resources. Prepare and submit detailed weekly and monthly training activity reports to the Trainer/Training Manager Support regulatory compliance by managing the rollout of annual exams and declarations across UAE, Bahrain, Qatar, and Kuwait, ensuring deadlines are adhered to Assist in the development of internal training manuals and presentations.

Skills

Advanced PowerPoint skills, with the ability to create professional, visually engaging training decks, interactive presentations, and multimedia content. Strong organisational and planning skills. Excellent communication skills, both verbal and written.



Technical proficiency in learning management systems and virtual training platforms (e.g., Zoom, Microsoft Teams), along with strong command of Microsoft Office applications, i.e. Excel, and Word. Collaborative mindset, contributing proactively to the team's delivery of training.

Qualifications

Bachelor's degree Experience in a training coordination, L&D, or administrative role would be an advantage Demonstrated experience in creating high-quality presentations in PowerPoint Prior exposure to insurance-related training or familiarity with certifications like DHA and CII would be advantageous

Job Categories:

Office Admin

Job Types:

Full Time

Job Locations:

Dubai