1. Design and deliver learning interventions that includes classroom training, blended learning and on the job coaching to ensure best practices and enhancement of the employee brand. Duty travel may be required
2. Act as Subject Matter Expert on any major projects that need to be launched and establish working relationships with the concerned project owners or line departments to provide an ideal learning solution to support the roll out to the network
3. Conduct evaluations and assessments to assess the effective transfer of learning into the workplace to ensure increased organisational effectiveness.
4. Provide constructive feedback for trainees where required on matters related to their ability to meet learning standards and objectives.
5. Provide face-to-face and written feedback to participants and submit daily, weekly and monthly reports to the Learning and Development Specialist.
6. Support the business with on-job training interventions for operational employees as required.
7. Responsible for managing pre/post course duties, including attendance records, assessment results and feedback logs.
8. Support the Learning and Development Specialist with research, design and update of training interventions.
9. Conduct workplace observations in different areas of the business to identify skill and performance gaps and submit reports to the Learning and Development Specialist.

Qualifications