Job Summary: As a Soft Facilities Management Trainer, you will play a pivotal role in developing and delivering comprehensive training programs aimed at enhancing the skills and competencies of facilities management personnel. This role encompasses the design, implementation, and assessment of soft skills training initiatives, focusing on areas such as customer service, communication, teamwork, leadership, and interpersonal skills within the facilities management context. Key Responsibilities: Tailored Training Programs: Design and develop soft skills training programs specifically tailored to the needs of cleaning personnel. Create engaging training materials, presentations, and resources relevant to the cleaning industry. Hands-On Facilitation: Conduct interactive and practical training sessions for cleaning staff, incorporating role-playing, scenario-based learning, and real-life examples. Foster a positive learning environment that encourages active participation and skill application. Needs Assessment: Collaborate with cleaning team leaders to identify specific soft skills needs and areas for improvement. Regularly assess the effectiveness of training programs and adjust content based on feedback and evolving industry demands. Performance Tracking: Monitor and evaluate the performance of cleaning personnel post-training, providing constructive feedback and ongoing support. Implement evaluation tools to measure the impact and success of soft skills training initiatives. Industry Relevance: Stay updated on industry trends and best practices related to soft skills development within the cleaning sector. Integrate relevant updates into training programs to ensure alignment with the unique needs of cleaning personnel. Qualifications and Requirements:

• Bachelor\'s degree
• Proven experience as a Soft Skills Trainer, preferably within the facilities management industry.
• Strong understanding of soft skills development, including communication, customer service, teamwork, and leadership.
• Exceptional presentation and facilitation skills.
• Excellent interpersonal and communication skills.
• Ability to tailor training programs to diverse cleaning staff.

Job Types: Full-time, Permanent Education:

• Bachelor\'s (Preferred)

Experience:

• Training in a Facilities Management Industry: 4 years (Required)