INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work\xc2\xae.

To keep the innovation journey going, the Group has set up \xe2\x80\x9cThe Greenhouse\xe2\x80\x9d, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women\'s Empowerment Principles.

What you\'ll be doing

The Logistics Trainee would be responsible for overseeing and managing the warehouse and the daily operational activities related to importing, storage and shipping of products. Plan, manage and coordinate the activities of employees assigned to the logistics section either directly or through subordinate managers and supervisors to ensure goals and objectives are met. Develop and implement successful project plans that lead to realize the strategic initiatives at the operational level. Also responsible for communication, implementation and compliance to Group logistics\' policies and programs.
In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility

Key Responsibilities

• Coordinate the operational processes between the various logistical departments to ensure best level of customer satisfaction.
• Ensure KPI targets and measures are met as defined by the client contracts and service level agreements and productivity indices.
• Manage third party service providers regularly reviewing all working practices and tendering where necessary
• Maintain good and efficient communication with clients
• Not intentionally or recklessly interfere with or misuse any equipment provided for ensuring health, safety or welfare.
• Report all incidents, of any nature and however caused, to their immediate superior completing all necessary documentation promptly and accurately.
• Ensure that department keeps a high standard of health and safety and environmental performance as per OHSAS 18001 and ISO 14001.
• Annual staff leave planning and liaison with the HR department for people management
• Recommend action plans for improvement, coordinate implementation and monitor follow up
• Ensure the best level of customer service delivered
• Ensure warehouse staff is well trained and supervised for their job in the logistics area
• Interview, select, provide training for, motivate and assess the performance of the team members
• Set/Manage annual operational objectives and ensure performance indicators are maintained to measure the performance
• Control the order cycle and associated storage and movement of goods between various sites
• Establish operational budgets and ensure cost targets are met.
• Coordinating with all required service providers including freight carriers in negotiating prices & conditions for the benefit of the company
• Ensure employee satisfaction, employee career development, employee morale improvement and succession planning
• Proper Allocation and management of staff resources according to changing needs
• Analyzing logistical problems and producing new solutions.
• Analyzing data to monitor and plan improvements in delivery performance
• Ensuring Logistics staff is well-trained and supervised for their job in the logistics area
• Ensure the company\'s assets are well maintained and efficiently utilized
• Coordinating and controlling the order cycles, lead-times and customer requirements through efficient utilization of Man, infrastructure & information systems.
• Ensure client contracts are well managed and KPI targets are achieved as per the contractual agreements.
• To work within, promote and identify improvements in Quality Management System as per ISO 9001 standards.
• Introduce and implement process improvement plans, equipment enhancement, facilities and service improvement plans in coordination with Group Logistics\' and ensuring alignment to business objectives.
• Ensure the logistics business is run as per standard & documented operating procedures taking into consideration Chalhoub Group policies, Health and Safety and Environmental requirements and Local legal requirements.
• Manage the complete Logistics operations which include Warehousing, Freight imports and exports, documentation, Transportation & distribution activities.

What you\'ll need to succeed

A master\'s degree in Supply Chain or Industrial Engineering

6 to 12 months internship experience in Supply Chain/Transformation/Consulting role

An ever growing enthusiasm to develop a career in Supply Chain.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Chalhoub Group