Job Description

Synopsis
At Etihad, we are reimagining how travelers discover, design, and book their perfect getaway. Our Holiday Function is driving a new era of travel experiences - one powered by AI, data, and intelligent technology rather than traditional selling and product design.
Here, innovation meets inspiration. You will be part of a team that uses insights, creativity, and smart solutions to craft personalized journeys that connect customers to the world in more meaningful ways. If you are passionate about travel and thrive at the intersection of technology and experience design, join us and help redefine the future of holidays with Etihad.
The Tourism Partnerships Support Officer will assist the Tourism Partnership Manager in managing and executing global tourism and destination marketing partnerships. This role is instrumental in coordinating partnership activities, ensuring timely delivery of joint marketing initiatives, and supporting the development of proposals and reporting for key tourism and airport partners worldwide.
Accountabilities

• Support the execution of tourism board and airport partner marketing campaigns across global markets.
• Liaise with internal teams (marketing, media, analytics, and regional offices) to ensure smooth delivery of partnership activities.
• Manage timelines, approvals, and deliverables for partner-funded initiatives.
• Maintain up-to-date records of ongoing and completed partnerships.
• Assist in preparing funding proposals, campaign presentations, and post-campaign reports.
• Track and consolidate partner contributions (financial and in-kind) for global campaigns. Support the collection and analysis of campaign performance data and KPIs. Manage partnership documentation, contracts, and invoicing processes. Schedule meetings, prepare agendas, and record action items for follow-ups.
• Maintain the global partnerships database and ensure accurate documentation of all communications.
• Act as a support contact for partner queries, ensuring timely responses and professional communication. Coordinate internal and external stakeholder alignment calls. Support partner events, trade activations, and campaign launches when required.

Education & Experience

• Bachelor's degree in Marketing, Business, Tourism, or a related field.
• Minimum 4 years' experience in marketing partnerships, destination marketing, or tourism industry roles.
• Strong project management and organizational skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite (especially PowerPoint and Excel); familiarity with CRM tools is a plus.
• Ability to manage multiple projects and stakeholders across regions and time zones.
• Experience in airline, tourism board, or travel marketing partnerships preferred.

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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Skills Required