Job Description

We are seeking a dynamic and detail-oriented

Travel & Tour Operation Strategist

with a minimum of

2 years

? of industry experience to join our growing team. This role is ideal for someone with a strong understanding of travel operations, destination management, and customer-centric service design.

Key Responsibilities:

Design and implement tour packages, travel plans, and itineraries tailored to diverse customer needs. Manage day-to-day travel operations, including bookings, vendor coordination, and service delivery. Collaborate with marketing team to promote seasonal packages. Use tourism management software (e.g.,

Amadeus

,

Sabre

,

Galileo

etc. to manage reservations, client profiles, and reporting. Maintain strong relationships with local and international travel suppliers, hotels, guides, and transport providers. Monitor market trends and competitor strategies to identify opportunities for growth. Ensure all operations comply with visa regulations, safety standards, and industry best practices. Troubleshoot travel-related issues and resolve customer complaints in a timely and professional manner. Analyze travel data and prepare performance reports to improve efficiency and service delivery. Provide training or guidance to junior team members on operational procedures and tools.

Qualifications & Skills:

Minimum

2 years of experience

in travel and tour operations or a similar role. In-depth knowledge of

travel planning

,

destination management

, and

tour logistics

. Proficient in using key tourism industry software such as:

Amadeus, Sabre, Galileo

etc. Bachelor's degree in

Tourism, Hospitality Management

, or a related field (preferred). Strong problem-solving and decision-making abilities. Excellent organizational and multitasking skills. Outstanding communication and negotiation skills. Familiarity with travel regulations, insurance, visa processes, and safety protocols. Willingness to work flexible hours, including weekends or holidays if needed. Ability to work both independently and as part of a team in a fast-paced environment. Strong attention to detail and accuracy in data entry Ability to work under deadlines and manage multiple bookings at once Good communication skills (for internal coordination) Proficiency in Microsoft Office or reservation software
Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED6,000.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Tourism & Travel: 5 years (Required)
Application Deadline: 20/10/2025