Job Description

De Montfort University Dubai

is seeking a detail-oriented and proactive

Timetabling Officer

to join the Student Advice Centre. This vital role ensures the smooth delivery of high-quality, accurate, and timely timetables for students, staff, courses, and teaching spaces using the university's scheduling systems. The role also involves managing student attendance monitoring and supporting key academic administration processes such as exams, enrolment, graduation, and regulatory reporting.

Key Responsibilities:

Develop and deliver consistent, high-quality teaching timetables in line with DMU's Timetabling Policy. Maintain and update timetabling and related systems, including process documentation and software testing. Provide expert advice on timetabling matters to academic and administrative staff. Collaborate with internal stakeholders to ensure alignment across attendance monitoring, compliance, and curriculum developments. Manage student attendance data, identify trends in non-attendance, and escalate issues as necessary. Support logistical arrangements for exams, including scheduling and room bookings. Assist in enrolment and graduation processes, ensuring accurate record-keeping and timely support. Liaise with external bodies and contribute to KHDA and MOHESR data reporting. Participate in internal and external working groups to align with sector best practices. Respond to student and staff queries related to timetables, room bookings, and attendance. Provide backup support to exam scheduling software and collaborate with related administrative teams. Work flexibly during peak periods, including occasional evenings or weekends as required.

Candidate Requirements:

Qualifications:

Bachelor's degree or equivalent professional experience (Required) Proficiency in Microsoft Office, Outlook, Excel, and Teams (Required)

Experience:

Minimum 2-3 years of experience working in a higher or further education setting in an administrative or student support role (Required) Experience managing large datasets within a corporate or academic system (Required) Experience delivering customer-focused services (Required)

Skills & Attributes:

Strong analytical and data interpretation skills (Required) Excellent verbal and written communication skills (Required) Ability to manage competing deadlines and work independently (Required) High accuracy in managing complex datasets (Required) Willingness to work flexibly during peak periods, including evenings/weekends (Required) Understanding of confidentiality, Data Protection Act, and GDPR (Required) Commitment to equality, diversity, and providing inclusive student services (Required)

Why Join DMU Dubai?

De Montfort University Dubai is the international campus of DMU Leicester, offering UK-quality education in Dubai Internet City. Joining our Student Advice Centre means being part of a collaborative, student-focused environment where your work directly contributes to the success and experience of a diverse international student body. We value innovation, precision, and a commitment to service excellence.