:

Purpose of Role The role-holder will be responsible for supporting the operation and development of teaching timetabling for the Dubai Campus across all Schools and modes of study; allocating students to exam rooms; and support room bookings in Resource Booker. The role holder will aim to maximise the efficiency of our timetable while providing high quality services to staff, students and visitors.

The role-holder may occasionally be asked to support other teams within academic operations during busy periods for those teams

Summary of Key Duties and Responsibilities:

• Accurately identify programme and course offerings for each semester, facilitate the collection of teaching requirements for course timetabling, staff assignments and room allocations via SharePoint. Accurately audit data available each semester in the timetabling system to ensure timely preparation of timetables. Timetabling for one or two small Schools will be assigned.
• Allocate rooms for teaching activities with the aim of using space as efficiently as possible.
• Ensure all aspects of cross-campus teaching are considered to produce student- and staff-friendly timetables in Dubai.
• Ensure timetables are produced within the agreed Dubai timetabling timelines.
• Audit, identify and resolve any room, teaching staff and student-set conflicts, potentially created on the timetables.
• Ensure teaching activities take precedence over any other campus activities and events.
• Ensure timetables are consistent according to the Dubai campus regulations.
• Work on timetabling data reports upon request.
• Accurately allocate students to exam rooms via the exam timetabling software.
• Provide input on ways to help maximise space utilisation at the Dubai campus.
• Contribute by providing feedback on any space development projects undertaken by the campus.
• Provide colleagues with advice and guidance on timetabling constraints and issues faced.
• Ensure ad-hoc room bookings are managed timely and efficiently via Resource Booker.
• Undertake training to support expertise, personal and professional development
• Collaborate in redesigning processes related to timetabling.
• Provide admin support to other teams of the RAS Directorate when needed according to an agreed division of labour outlined by the Head of RAS.

Education, Qualifications & Experience:

Essential * Educated to at least first degree or equivalent practical experience in the workplace

• Strong analytical skills
• Experience of working within a similar environment as outlined above
• Competent in the use of relevant IT packages and experience with using Excel
• Well-developed interpersonal skills
• Demonstrable professional and proactive approach
• Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment
• Demonstrable provision of excellent customer service

Desirable * Experience of redesigning and improving processes or procedures

• Experience of working in a timetabling role in higher education
• Collaboration with multi-location teams
• Experience of using Scientia timetabling software

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

The appointment is conditional upon successful completion of all Labour and Immigration formalities.

Heriot-Watt University