Tier 2 Technical Trainer | Automotive | UAE

About the Role

We are seeking a highly capable and motivated Technical Training Consultant for our Automotive division to play an active part in a team of dedicated trainers in developing competent productive associates by way of assessments, on the job development activities and coaching, supported with engaging training programs as required by Al-Futtaim Automotive Group, underpinned by the respective Brand standards. The role will cover training needs analysis, design, development, planning, curriculum design and implementation of technical training programs utilizing a blended learning approach, including impact measurement. Activities will include, Digital Material development, Video Recording, Face to Face Training Delivery assessments and on-site support and coaching.

Job Duties

• Ensure all training material is up to date and in line with modern repair methods and technology
• Responsible for delivering and supporting all components of associate progress through to certification
• Arranging and conducting competency testing and assessments
• Developing and updating training programmes and material
• Reporting learner attendance, results, and any issues, with emphasis on protecting learner & customer data
• Actively promote equal opportunities and diversity in accordance to company policy avoiding discrimination
• Facilitate training needs analysis of retail market, advise according to market trends and distributor guidelines
• Ensure compliance with management activities through one on ones and monitoring of daily distributor activities
• Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace in line with the associated business improvement required
• Participate and execute adherence to company and distributor policy and procedure compliance
• Ensure the successful implementation of distributor technical training, fix it right activities, value chain and distributor fundamentals training activities
• Monitor, review and implement occupational health and safety, operational standards, technical support training activities
• Conduct on-going dealer visits to identify individual training requirements, network support and complete post course follow up evaluations
• Support all branches with training in relation to technical support in terms of campaigns, service schedules and equipment audits
• Support new model launch activities and external company training by way of material development with the support of the technical training team subsequent delivery

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