We are currently seeking a skilled Ticketing Agent with hands-on experience in Amadeus Ticketing System adnd have minimum 2 years experience in UAE for a well established Tourism and Travel. If you thrive in a fast-paced environment and possess excellent customer service skills, we invite you to join our team. Responsibilities:
Handle ticket bookings, cancellations, and modifications efficiently and accurately.
Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with travel-related concerns.
Maintain up-to-date knowledge of airline policies, fare rules, and industry regulations.
Collaborate with airlines, travel agencies, and other stakeholders to ensure smooth ticketing operations.
Utilize the Amadeus Ticketing Platform to process reservations, issue tickets, and manage passenger information.
Keep detailed records of transactions, payments, and customer interactions.
Stay updated on industry trends and technological advancements in ticketing systems and procedures.
Work collaboratively with team members to achieve departmental goals and targets.
Qualifications:
Minimum of 2 years of experience as a Ticketing Agent in the UAE.
Hands on Experience in the Amadeus Ticketing Platform is essential.
Strong communication skills, both verbal and written, in English
Excellent customer service and interpersonal skills.
Attention to detail and ability to work efficiently under pressure.
Familiarity with airline policies, fare structures, and reservation systems.
Relevant certification or training in ticketing and reservation systems is a plus.
Interested candidates are invited to submit their resume outlining their qualifications and relevant experience by clicking the "apply" section and for more details, email to info@najmaconsultancy.com or WhatsApp to +971565115753
Qualifications
Bachelor\'s Degree
Basic Info
Functional Area
: Sales / Marketing
Salary
: AED 3000 - 5000
Industry
: Travel/Tourism
Job type
: Full Time
Current Role
: Ticketing Agent
Job Payment
: Monthly
Job shift
: Day
Current vacancy
: 1
Desire candidate profile
Ticketing Agent
Company Hiring For
REF
Company Profile
Najma Human Resources and Training Consultancy, is committed to professional service in Human Resource and Safety Training . Najma, has been operating successfully since 1997 and has been offering consultancy service to a number of reputed organizations.
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