Our Company

Everyday Technogym inspires 35 million people to work out utilizing our innovative physical activity solutions. By promoting the wellness lifestyle of exercise, a balanced diet and a positive mental approach, Technogym has rapidly grown into a success story of over 2,300 employees in 14 Branches, reaching 100 countries. More than 80,000 wellness centers and 300,000 private homes in the world are equipped with Technogym. Technogym has been the Official Supplier of 8 Olympic Games since 2000.

At Technogym, we reshape the present and future of physical activity every day. To pursue our mission and continue our success, we are looking for team players who are eager to invest their energy into building dreams. If you naturally fit in with our culture by practicing sport and living a healthy lifestyle and are forward-thinking, always proactive and satisfied only achieving the highest standard, move with us for a better world!

About the Role

We are looking for an energetic and results-oriented Telesales Specialist, who will play a key role in increasing our profitability and sales revenue through delivering a luxury sales experience.

You will be a driven and consultative salesperson with excellent communication skills, strong teamwork and a passion for sports, fitness and wellness.

You will act in a crucial role in selling Technogym products and services, providing a premium customer experience, understanding the customer\xe2\x80\x99s needs and offering the best solution for their desires.

In this role you will handle all the requests from new and/or existing customer and you will follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat).

Responsibilities

Guarantee the achievement of quarterly inside sales targets.
Fulfill lead generation activity aimed to increase the customer base
Manage inbound calls (customers can be B2B and B2C) delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer\'s satisfaction
Manage outbound calls to generate new business opportunities
Support our sales force on the field scheduling visits
Manage and nurture the CRM Database to ensure information is accurate and up to date
Collect and share adequate market feedback with relevant departments
Oversee the process from order to installation checking the customer satisfaction and upselling additional products or services where applicable

Requirements

2-3 years\xe2\x80\x99 experience in telesales or another sales/customer service role
Bachelor degree ideally with business development experience
Excellent (phone) sales techniques and communication, interpersonal skills
Cool-tempered and able to handle rejection
Teamwork in sales-oriented environments
Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
Long term customer relationship approach
Ability to identify process improvements
Fluent in English
CRM management \xe2\x80\x93 knowledge of Salesforce.com is desirable
Interest and passion for technology evolution and innovation

Passion for sports, enthusiasm, humility, pro-activity, and ethics complete the desired profile

Technogym is an Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true