Job Description

Job Title:

Telesales Executive

Job Summary:

City Doctor is looking for an enthusiastic and results-driven

Telesales Executive

with

proven experience in telesales within a clinic or healthcare setting

. The ideal candidate will be responsible for contacting potential patients, explaining clinic services, and converting leads into confirmed appointments.

Key Responsibilities:

Make outbound calls to existing leads and cold prospects to promote clinic services Follow up with interested or previously contacted patients to close bookings Explain treatment options, consultation availability, and promotional offers Convert inquiries into confirmed appointments and maintain daily call logs Achieve weekly and monthly conversion targets set by the clinic Coordinate with front desk and doctors to ensure smooth appointment scheduling Maintain patient records and update lead status in CRM or clinic software Provide feedback from patients and prospects to improve services or marketing strategies Handle inbound calls and respond to patient inquiries when required

Required Qualifications & Skills:

Mandatory:

Minimum 2 year of telesales experience in a

clinic, hospital, or healthcare setup

Proven ability to meet or exceed sales targets Excellent communication and persuasion skills English. Strong interpersonal skills and a patient-friendly attitude Familiarity with clinic software, CRMs, or lead tracking tools Ability to handle objections professionally and build patient trust Basic knowledge of medical or clinic services is preferred Minimum education: Bachelors Degree
Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month