to introduce products or services (cold and warm leads)
Understanding customer needs
and suggesting suitable solutions
Achieving sales targets
and KPIs (calls made, conversions, etc.)
Maintaining customer records
using CRM software
Handling objections
and negotiating to close sales
Upselling or cross-selling
additional products or services
Following up
after the sale to ensure satisfaction and encourage repeat business
A
Telesales Executive
is a sales professional who primarily uses the phone to reach out to potential or existing customers to sell products or services. This role involves a mix of cold calling, following up on leads, closing sales, and maintaining customer relationships.
Job Types: Full-time, Permanent
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