Job Description

Job Title: Telecaller - Marketing Agency

Location:

Barsha Heights, Tecom

Job Type:

Full-time / Part-time

Experience:

1-3 years preferred

Industry:

Marketing / Advertising / Events / Media

Job Summary:

We are looking for an enthusiastic and results-driven

Telecaller

to join our dynamic marketing team. The ideal candidate will be responsible for making outbound calls, promoting our services, generating leads, and supporting the sales and client servicing teams by engaging potential customers over the phone.

Key Responsibilities:

Make outbound calls to potential clients to introduce the agency's services (branding, events, digital marketing, media buying, etc.) Follow up on leads and schedule meetings or presentations with the sales team Maintain a record of calls and client details in the CRM system Handle initial client inquiries and route them to the relevant department Meet daily and weekly call targets and performance KPIs Support marketing campaigns by generating awareness and interest over the phone Gather market feedback and client needs to assist in improving service offerings Maintain professional and positive communication at all times

Requirements:

Proven experience as a telecaller, telesales representative, or similar role Strong communication skills in English (Arabic or other regional languages is a plus) Confident, persuasive, and proactive in approach Familiarity with CRM tools and call-tracking systems Basic understanding of marketing and advertising services is an advantage High level of professionalism, integrity, and customer focus

Benefits:

Competitive salary with performance-based incentives Opportunity to grow within a creative and fast-paced agency environment Training and support to enhance skills and knowledge Exposure to major brands and marketing campaigns
Note: candidates in UAE on dependents visa will only be considered. Should be available to join immediately.

Job Type: Full-time