The ideal candidate is a confident communicator with a strong customer focus, excellent objection-handling skills, and prior experience in telesales or customer service.
Key Responsibilities:Outbound Calling:
Proactively reach out to potential clients to promote our range of products and services.
Follow up on marketing-generated leads and incoming inquiries.
Client Interaction:
Handle inbound calls, offering clear and accurate information about our offerings.
Address client questions and concerns with professionalism and product knowledge.
Appointment Setting:
Schedule meetings for potential clients with our consultants.
Confirm appointments and send reminders to ensure attendance.
CRM & Record Management:
Maintain accurate, up-to-date client information in the CRM system.
Track lead progress, follow-ups, and customer engagement activity.
Sales Support:
Qualify leads and assist the sales team in securing appointments.
Share valuable insights and feedback to improve calling scripts and conversion rates.
Customer Relationship Management:
Build strong relationships through consistent, high-quality client interaction.
Conduct post-consultation follow-ups to ensure satisfaction and encourage future engagement.
Team Collaboration:
Work closely with sales and marketing teams to align strategies and enhance results.
Participate in team meetings, training sessions, and brainstorming discussions.
Qualifications:
High school diploma required; Bachelor's degree is a plus.
Previous experience in
telesales, telecalling, or customer service
is essential.
Fluent in
English
; additional languages like
Hindi
are an advantage.
Excellent
communication
and
interpersonal
skills.
Strong ability to handle objections and navigate sales conversations confidently.
Familiar with
CRM systems
and the sales process.
Organized, efficient, and able to manage time effectively.
Self-driven and capable of working independently or as part of a team.
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED4,000.00 per month
Experience:
telemarketer: 1 year (Preferred)
Language:
* Tagalog (Preferred)
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