Job Description

Tele-Sales Executive - Position Overview

The Tele-Sales Executive is responsible for generating sales, leads, and appointments through outbound and inbound calls. This role focuses on building strong customer relationships, understanding customer needs, explaining services/products clearly, and converting inquiries into confirmed sales or bookings.

Key Responsibilities1. Sales & Lead Generation

Make outbound calls to potential and existing customers. Promote company services/products and explain benefits confidently. Convert leads into sales, bookings, or appointments. Achieve weekly and monthly sales targets.

2. Customer Interaction & Follow-Up

Handle inbound calls professionally and provide accurate information. Follow up on previous leads, quotations, and customer inquiries. Maintain a friendly, helpful, and persuasive approach during calls.

3. Data Management & Reporting

Maintain customer database and record interactions in CRM/Google Sheets. Prepare daily/weekly reports on calls, conversions, and follow-ups. Ensure all customer details are accurate and updated.

4. Communication & Coordination

Coordinate with Service Advisors, Sales Team, Marketing Team, and Management. Communicate customer requirements clearly to relevant departments. Share feedback from customers to help improve services and processes.

Skills & Qualifications

Previous experience in Tele-Sales, Customer Service, or Call Center (preferred). Strong communication and convincing skills. Fluent in English; Arabic/Hindi/Urdu/Malayalam is a plus. Ability to handle pressure and meet sales targets. Basic computer skills (Google Sheets, CRM, WhatsApp Business). Positive attitude with a customer-first mindset.
Job Type: Permanent

Pay: AED2,000.00 - AED3,000.00 per month