: We are looking for a courteous and efficient Telephone Operator to join our team. The Telephone Operator will be responsible for managing all incoming and outgoing calls, directing calls to the appropriate departments, and providing accurate information to callers. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. xd9x86xd8xadxd9x86 xd9x86xd8xa8xd8xadxd8xab xd8xb9xd9x86 xd9x85xd9x88xd8xb8xd9x81 xd9x87xd8xa7xd8xaaxd9x81 xd9x85xd9x87xd8xb0xd8xa8 xd9x88xd9x81xd8xb9xd8xa7xd9x84 xd9x84xd9x84xd8xa7xd9x86xd8xb6xd9x85xd8xa7xd9x85 xd8xa5xd9x84xd9x89 xd9x81xd8xb1xd9x8axd9x82xd9x86xd8xa7. xd8xb3xd9x8axd9x83xd9x88xd9x86 xd9x85xd9x88xd8xb8xd9x81 xd8xa7xd9x84xd9x87xd8xa7xd8xaaxd9x81 xd9x85xd8xb3xd8xa4xd9x88xd9x84xd8xa7xd9x8b xd8xb9xd9x86 xd8xa5xd8xafxd8xa7xd8xb1xd8xa9 xd8xacxd9x85xd9x8axd8xb9 xd8xa7xd9x84xd9x85xd9x83xd8xa7xd9x84xd9x85xd8xa7xd8xaa xd8xa7xd9x84xd9x88xd8xa7xd8xb1xd8xafxd8xa9 xd9x88xd8xa7xd9x84xd8xb5xd8xa7xd8xafxd8xb1xd8xa9xd8x8c xd9x88xd8xaaxd9x88xd8xacxd9x8axd9x87 xd8xa7xd9x84xd9x85xd9x83xd8xa7xd9x84xd9x85xd8xa7xd8xaa xd8xa5xd9x84xd9x89 xd8xa7xd9x84xd8xa3xd9x82xd8xb3xd8xa7xd9x85 xd8xa7xd9x84xd9x85xd9x86xd8xa7xd8xb3xd8xa8xd8xa9xd8x8c xd9x88xd8xaaxd9x82xd8xafxd9x8axd9x85 xd9x85xd8xb9xd9x84xd9x88xd9x85xd8xa7xd8xaa xd8xafxd9x82xd9x8axd9x82xd8xa9 xd9x84xd9x84xd9x85xd8xaaxd8xb5xd9x84xd9x8axd9x86. xd9x8axd8xacxd8xa8 xd8xa3xd9x86 xd9x8axd9x83xd9x88xd9x86 xd8xa7xd9x84xd9x85xd8xb1xd8xb4xd8xad xd8xa7xd9x84xd9x85xd8xabxd8xa7xd9x84xd9x8a xd9x84xd8xafxd9x8axd9x87 xd9x85xd9x87xd8xa7xd8xb1xd8xa7xd8xaa xd8xaaxd9x88xd8xa7xd8xb5xd9x84 xd9x85xd9x85xd8xaaxd8xa7xd8xb2xd8xa9xd8x8c xd9x88xd9x88xd8xafxd9x88xd8xafxd8x8c xd9x88xd8xa7xd9x84xd9x82xd8xafxd8xb1xd8xa9 xd8xb9xd9x84xd9x89 xd8xa7xd9x84xd8xaaxd8xb9xd8xa7xd9x85xd9x84 xd9x85xd8xb9 xd9x85xd9x87xd8xa7xd9x85 xd9x85xd8xaaxd8xb9xd8xafxd8xafxd8xa9 xd8xa8xd9x83xd9x81xd8xa7xd8xa1xd8xa9.
Responsibilities:
xefx82xb7 Answer and manage incoming calls in a timely and professional manner.
xefx82xb7 Direct calls to appropriate departments or personnel.
xefx82xb7 Provide accurate information to callers regarding services and inquiries.
xefx82xb7 Handle customer complaints and escalate issues to appropriate staff when necessary.
xefx82xb7 Maintain a log of all calls and ensure accurate documentation.
xefx82xb7 Perform basic administrative tasks such as data entry and scheduling.
xefx82xb7 Ensure that the telephone equipment is functioning properly and report any issues.
xefx82xb7 Assist with other duties as needed to support the front desk and administrative team. xefx82xb7 xd8xa7xd9x84xd8xa5xd8xacxd8xa7xd8xa8xd8xa9 xd8xb9xd9x84xd9x89 xd8xa7xd9x84xd9x85xd9x83xd8xa7xd9x84xd9x85xd8xa7xd8xaa xd8xa7xd9x84xd9x88xd8xa7xd8xb1xd8xafxd8xa9 xd9x88xd8xa5xd8xafxd8xa7xd8xb1xd8xaaxd9x87xd8xa7 xd8xa8xd8xb7xd8xb1xd9x8axd9x82xd8xa9 xd9x85xd9x87xd9x86xd9x8axd8xa9 xd9x88xd9x81xd9x8a xd8xa7xd9x84xd9x88xd9x82xd8xaa xd8xa7xd9x84xd9x85xd9x86xd8xa7xd8xb3xd8xa8.
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Qualifications:
xefx82xb7 Proven experience as a Telephone Operator or in a similar role.
xefx82xb7 Excellent communication and interpersonal skills.
xefx82xb7 Ability to handle multiple tasks and work under pressure.
xefx82xb7 Proficiency in using telephone equipment and computer systems.
xefx82xb7 High school diploma or equivalent.
xefx82xb7 Friendly and professional demeanor.
xefx82xb7 Good organizational skills and attention to detail. xefx82xb7 xd8xaexd8xa8xd8xb1xd8xa9 xd9x85xd8xabxd8xa8xd8xaaxd8xa9 xd9x83xd9x85xd9x88xd8xb8xd9x81 xd9x87xd8xa7xd8xaaxd9x81 xd8xa3xd9x88 xd9x81xd9x8a xd8xafxd9x88xd8xb1 xd9x85xd8xb4xd8xa7xd8xa8xd9x87.
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About Us:
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
About the Team:
Citymax Hotels ( ) is a 'homegrown' Regional Brand, envisioned and developed by Landmark Group to service the growing need for quality, value-for-money accommodation. The Brand personality is best described a 'vibrant simplicity' and teams strive to make every day experiences special.
First established in 2010, Citymax Hotels currently own and operate 6 hotels (1,986 keys) in the UAE at Al Barsha (2 hotels), Bur Dubai, Sharjah, Business Bay and Ras al Khaimah. In addition, Citymax Hotels operates a hotel under a management contract in Aswan, Egypt (79 keys), with further managed properties under development in Egypt and Kingdom of Saudi Arabia.
Each Citymax Hotel performs well within its Competition Set as measured via RevPAR Indices. Citymax Hotels has positioned itself well in the market with a good mix of Retail, Corporate and Leisure business.
In addition to the rooms business, Citymax Hotels has a significant Food & Beverage operation within the hotels, with up to almost 50% of revenues coming from the various outlets. Some of the F&B brands are very well known in their own right including Huddle Sports Bar & Grill, Claypot, Sizzling Wok.