Delivering scripted talks that describe the company's products or services, a political talking point or charity appeal to persuade potential customers or donors
Explaining products and product prices
Answering customer information about products, a charity or political beliefs
Obtaining customer information such as name and address for shipping products or delivering services
Keeping track of customers that have been contacted and those who do not want to be contacted in the future
Following up on previous customers for potential sales
Maintaining records of customer contacts
Completing customer surveys to obtain information about potential customers
Manage large amounts of incoming phone calls
Generate sales leads
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications :
1-2 Years Customer Service Experience in UAE
Fluent in English language and Negotiation / Sales Skills
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Do You Have Freelance Visa Or Dependent Visa?
Experience:
customer Service: 2 years (Preferred)
Language:
* Arabic (Preferred)
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