Job Description

Initiate outbound calls to potential customers to promote and sell products or services.

Provide product information, answer questions, and guide customers through purchasing processes.

Meet or exceed daily, weekly, and monthly sales targets and performance metrics.

Follow up on leads and convert them into active sales opportunities.

Handle inbound calls from customers, providing support for product inquiries, orders, complaints, and service issues.

Resolve customer concerns and issues in a professional and timely manner.

Offer solutions that meet customer needs while aligning with company policies.

Process customer orders.

Maintain a high level of product knowledge to provide accurate and up-to-date information.

Conduct outbound calls to potential customers to sell products or services, meeting sales targets and goals.

Handle inbound calls, assisting customers with inquiries, troubleshooting issues, and providing information about products and services.

Identify potential leads and convert them into sales opportunities by engaging with customers over the phone.

Build and maintain strong relationships with customers, ensuring customer satisfaction and loyalty.

Stay updated on company products and services to provide accurate and relevant information to customers.

Data Entry and Documentation: Maintain accurate records of calls, customer interactions, and sales activities using the company's CRM system.

Follow up on leads, customer inquiries, or service requests to ensure resolution and customer satisfaction.

Adhere to company policies, procedures, and industry regulations to ensure smooth and professional customer experience.

Job Type: Full-time

Ability to commute/relocate:

Experience:

Telemarketing and Customer Service Representative: 2 years

Job Type: Full-time

License/Certification:

* uae driving license (Required)