Telecalling Team Lead

Dubai, United Arab Emirates

Job Description

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We are looking for an enthusiastic Tele-calling Team Leader to contribute to generating sales for our company. The Telecalling team leader\xe2\x80\x99s role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as they contact customers via the telephone to make sales transactions and support field sales. Roles & Responsibilities Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills Strategic and day-to-day leadership of the telecalling team, ensuring that sales targets are hit or exceeded To manage the recruitment, induction and training of new employees, as appropriate, plus supervision of temporary/freelance staff as necessary Proactively developing and implementing plans to deliver company, team and personal targets by developing telesales strategy, testing new ideas and sharing best practice To work with marketing to develop creative ideas and ensure that all opportunities are taken so that sales targets are hit or exceeded To deliver team sales targets by leading the team and to deliver personal sales targets To arrange, participate in and lead training and team meetings as required in order to encourage agents to learn new sales techniques and achieve planned sales goals To set and monitor targets to achieve the planned sales To undertake regular analysis and review of all aspects of telecalling to ensure that sales are maximized and that all processes are as efficient and cost-effective as possible To ensure that company HR standards and legal and regulatory requirements are complied with Requirements Bachelor\xe2\x80\x99s degree in marketing, human services or similar field. Must have Outbound sales experience working towards a target Previous experience working as a telecallingTeam lead 2-5 years\xe2\x80\x99 experience in a Team Leader/ Supervisory role Highly driven and high energy individual to deliver in a target driven environment and is hungry for success Strong leadership and sales skills. Ability to multitask. Ability to work well under pressure. Ability to write and present reports. Strong organizational skills. Location: - Dubai Silicon Oasis Timing- 9AM-6:30PM Language Known- Hindi is must and additional would-be a plus. INTERESTED CANDIDATES CAN APPLY ON THE PROVIDED EMAIL. HR@KRISHPMS.COM OR CAN DIRECTLY SHARE THEIR CV ON WHATSAPP AND CONNECT ON THE SAME. +971 502118733 Job Type: Full-time Salary: From AED4,000.00 per month Language:
  • Hindi (Required)

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Job Detail

  • Job Id
    JD1632546
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned