Job Description

Job Title:

Telecaller - Trade and Finance

Company:

BANKBYCHOICE LLC

Location: DUBAI

Job Type:

Full-time, Permanent

About the Role:

We are seeking confident, articulate, and customer-focused professionals with excellent English communication skills to join our team as a

Telecaller - Trade and Finance

. In this role, you will engage with customers, handle inquiries, and deliver high-quality service while representing our brand with professionalism and integrity.

Key Responsibilities:

Make outbound calls to customers for feedback collection, service verification, and follow-ups. Respond to customer inquiries and resolve concerns promptly and professionally. Communicate clearly in English while maintaining the company's service standards and brand voice. Accurately record customer interactions, feedback, and outcomes. Collaborate with internal teams to ensure smooth operations and customer satisfaction. Maintain a polite, empathetic, and professional approach in all interactions.

Requirements:

Strong fluency in spoken and written English is mandatory. Prior experience in telecalling, customer service, or call center roles is an advantage. Excellent communication, listening, and interpersonal skills. Customer-oriented mindset with strong problem-solving abilities. Ability to work efficiently in a fast-paced, team-oriented environment. Candidates with a valid visa will be preferred.

What We Offer:

Full-time, permanent position with career stability. Supportive and inclusive work environment. Opportunities for long-term career growth. Training and skill development in communication, telecalling, and finance-related services.

Join our team

and grow your career in Trade and Finance while delivering exceptional customer experiences!

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month