to join our team. You will be responsible for contacting customers regarding overdue payments, collecting information, and assisting in the recovery process. This role requires excellent communication skills, persistence, and a professional approach.
Key Responsibilities:
Make outbound calls to customers regarding pending payments.
Inform customers about outstanding balances and payment options.
Record customer interactions and payment commitments accurately in the system.
Follow up on promises to pay and ensure timely collection.
Handle customer inquiries and objections professionally.
Collaborate with the team to achieve daily and monthly collection targets.
Requirements:
Prior experience as a Telecaller, Debt Collector, or Customer Service Executive preferred.
Excellent spoken and written English (Arabic is a plus).
Strong communication and negotiation skills.
Professional, patient, and persuasive.
Basic computer skills and familiarity with MS Office.
Job Type: Full-time
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